Job Description / Responsibility
* Responsible to develop and manage large scale gateway operations and align infrastructure at the cargo complex. Lead and engage field operations staff to enhance user experience of the AFR product.
* Specific Role context: Multitasking and Managing Customs/Terminal Operators/Airlines
* Specific Role Challenges: Overcome infrastructure limitations at the airport.
* Manage close to 24X7 operations and complex customs compliance
* Customer / Stakeholder:
* Airlines, Customs & Terminal Operators and resolution of issues
* AFR , Export / Import Manager and Team for day to day operations
* Problem Complexity / Process:
* • Responsible for all field operations at the cargo complex
* Will lead and deploy field operations staff to execute shipments as per requirements of Export / Import Managers
* • Will monitor and be responsible for operations costs
* • Should maintain liaison / PR with concerned Airport agencies and airline operations representatives.
* BUP handling for Export Consolidations Overall Role Purpose: Responsible to develop and manage large scale gateway operations and align infrastructure at the cargo complex. Lead and engage field operations staff to enhance user experience of the AFR product.
* Customer / Stakeholder:
* Airlines, Customs & Terminal Operators and resolution of issues
* AFR , Export / Import Manager and Team for day to day operations
* Problem Complexity / Process:
* Responsible for all field operations at the cargo complex
* Will lead and deploy field operations staff to execute shipments as per requirements of Export / Import Managers
* Import AMS handling and Resolution of Customs Penalties
* Developmental initiatives and projects related to future gateway expansions.
* People Management:
* Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.
* Develop a team spirit and multitasking capabilities within the team.
* Develop IKOs/KPIs with team members and monitor individual performance.
* Conduct performance appraisal, including coaching
* Identify training needs and opportunities to develop a highly skilled functional department.
* Availability of required skills with excellent understanding of business.
* Optimum utilization of resources.
* Positive ‘can do’ attitude.
* Employee development.
* Employee accountability and performance
Job Nature
Full-time
Educational Requirements
Graduate in any discipline
Experience Requirements
* 6 to 8 year(s)
Additional Job Requirements
* Customer Orientation: Is focused on identifying and understanding each customer’s needs. Expresses and acts on desire to assist customers in an efficient and friendly manner.
* Business Acumen: Understands business principles and language, including the fundamentals of finance and profitability. Uses this understanding to achieve results and to increase the performance and profitability of our company.
* Product knowledge in Operations
* Multitasking and managing large scale complex operations
* Knowledge on Customs procedures
* Trade Regulations
* Valid Customs Pass Holder
* Communication skills – written and spoken
* Interpersonal skills
* Planning and organising skills
Salary Range
* Negotiable
Other Benefits
As Per Company Policy
Job Location
Dhaka
Job Source
joballfind.blogspot.com Online job posting
Applicant must enclose his/her Photograph with CV.
Application Deadline: September 20, 2012
Company Information
DHL Global Forwarding Bangladesh
* Responsible to develop and manage large scale gateway operations and align infrastructure at the cargo complex. Lead and engage field operations staff to enhance user experience of the AFR product.
* Specific Role context: Multitasking and Managing Customs/Terminal Operators/Airlines
* Specific Role Challenges: Overcome infrastructure limitations at the airport.
* Manage close to 24X7 operations and complex customs compliance
* Customer / Stakeholder:
* Airlines, Customs & Terminal Operators and resolution of issues
* AFR , Export / Import Manager and Team for day to day operations
* Problem Complexity / Process:
* • Responsible for all field operations at the cargo complex
* Will lead and deploy field operations staff to execute shipments as per requirements of Export / Import Managers
* • Will monitor and be responsible for operations costs
* • Should maintain liaison / PR with concerned Airport agencies and airline operations representatives.
* BUP handling for Export Consolidations Overall Role Purpose: Responsible to develop and manage large scale gateway operations and align infrastructure at the cargo complex. Lead and engage field operations staff to enhance user experience of the AFR product.
* Customer / Stakeholder:
* Airlines, Customs & Terminal Operators and resolution of issues
* AFR , Export / Import Manager and Team for day to day operations
* Problem Complexity / Process:
* Responsible for all field operations at the cargo complex
* Will lead and deploy field operations staff to execute shipments as per requirements of Export / Import Managers
* Import AMS handling and Resolution of Customs Penalties
* Developmental initiatives and projects related to future gateway expansions.
* People Management:
* Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.
* Develop a team spirit and multitasking capabilities within the team.
* Develop IKOs/KPIs with team members and monitor individual performance.
* Conduct performance appraisal, including coaching
* Identify training needs and opportunities to develop a highly skilled functional department.
* Availability of required skills with excellent understanding of business.
* Optimum utilization of resources.
* Positive ‘can do’ attitude.
* Employee development.
* Employee accountability and performance
Job Nature
Full-time
Educational Requirements
Graduate in any discipline
Experience Requirements
* 6 to 8 year(s)
Additional Job Requirements
* Customer Orientation: Is focused on identifying and understanding each customer’s needs. Expresses and acts on desire to assist customers in an efficient and friendly manner.
* Business Acumen: Understands business principles and language, including the fundamentals of finance and profitability. Uses this understanding to achieve results and to increase the performance and profitability of our company.
* Product knowledge in Operations
* Multitasking and managing large scale complex operations
* Knowledge on Customs procedures
* Trade Regulations
* Valid Customs Pass Holder
* Communication skills – written and spoken
* Interpersonal skills
* Planning and organising skills
Salary Range
* Negotiable
Other Benefits
As Per Company Policy
Job Location
Dhaka
Job Source
joballfind.blogspot.com Online job posting
Applicant must enclose his/her Photograph with CV.
Application Deadline: September 20, 2012
Company Information
DHL Global Forwarding Bangladesh